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Awards & Recognition

ESEA Award

Freightworks (Dubai Express LLC) is the 11th ESEA winner of Smart Services Award for Clearance Services – Customs Broker

Dubai, 24 February 2019 - In line with the Smart Government initiative and the completion of its deadline announced by H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to make all the services available through smart platforms, as well as the Year of Innovation, the ESEA since its 9th edition took another turn with a brand new theme focused on transformation in mobile smart services and innovation. In the 11th cycle of the ESEA, six winners will be rewarded according to their mobile and online transactions across key services provided by DP World, Dubai Customs, and Jebel Ali Free Zone throughout the year.

Winners in the six award categories are nominated based on total number of transactions conducted on both online and using their smartphone throughout 2018.

Dubai Trade's E-Services Excellence Award has many objectives, which include the following:

  • Encouraging mobile and electronic service adoption & building customer loyalty by awarding the best performing companies.
  • Recognizing achievements in innovation and use of technology to transform trade processes.
  • Celebrating the success of digital transformation in trade & logistics activities.
  • Spreading awareness of Dubai Trade Portal as the single window for trade facilitation in Dubai
AEO Certificate

Freightworks is proud to announce the award of prestigious AEO certificate by UAEO.

Freightworks is proud to announce the award of prestigious AEO certificate by UAEO. The award comes with a lot of benefits that will enhance our relationship with UAE customs authorities which in turn will benefit our customers.

We received the AEO certificate under the name of Dubai Express LLC, Freightworks and Freightworks Logistics LLC

According to the World Customs Organization (WCO), an Authorized Economic Operator (AEO) is defined as an organization or company involved in the international movement of goods in whatever function that has been certified by or on behalf of a national Customs administration as complying with WCO or equivalent supply chain security standards.

Benefits for Authorized Economic Operators

  • Award of AEO Certificate
  • Dedicated Key Account Manager
  • Elimination of post-filing submission of paper documents
  • Faster clearance
  • Inspection Prioritization
  • Priority service through Call Center (Dubai Trade)
  • Reduced Post-Clearance Audits
  • Use of Non-Intrusive Inspections Technology
  • VIP Lounge at Dubai Customs HQ

Dubai Express LLC ( FREIGHTWORKS) Was One Among the Top 5 Companies

Dubai Express LLC ( FREIGHTWORKS) was one among the top 5 companies and four of our users were among the first 10 users award of the Smart Workplace Platform.

Dubai Customs launched the Smart Workplace Platform, the latest innovative initiative that comes as part of Dubai Customs’ efforts to materialize the vision and directives of the UAE wise leadership in instilling innovation as a fixed approach and a daily practice in order to achieve the move towards a full smart government following the directives of Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

The new smart workplace aims at turning traditional services into a unique user experience that reduces time and cost and accelerates the process of finalizing declarations using a number of smart and innovative tools and characteristics. The new smart workplace will accelerate the process of finalizing customs declarations and reduce the time from 4 to 5 minutes instead of 20 to 40 minutes.

Dubai Customs Awarded the heaviest users during the Smart Workspace official launch on 28th November.

Dubai Customs awarded the first ten users and the top five companies in Dubai using the Smart Workplace since its launch in May until November. They were awarded with Dubai Customs memorial shield and appreciation letters. Dubai express LLC ( FREIGHTWORKS) was one among the top 5 companies and four of our users were among the first 10 users award of the subject platform.