QUALITY POLICY

Freightworks believe that Quality of Service is the essence and heart of our business. A programme of Business Excellence has been embarked upon and to assist, we joined the Dubai Quality Group (DQG). DQG believes that competitiveness of Local companies against world-class standards is a crucial necessity for accomplishing our Mission and Strategic Objectives.

Our first step was to apply for the Dubai Quality Appreciation Award, which is based on the European Excellence Model of the European Foundation for Quality Management (EFQM). We were the proud recipient of the Dubai Quality Appreciation Award for the year 2004 in the Service Sector. We use the Dubai Quality Award Model to deliver continuous improvement.

We are in the process of seeking accreditation under ISO 9001:2000, then ISO 14001 and OHSAS 18001, to cover not just Quality and self improvement through various excellence channels, but to pay mind to the Safety of our operations and the Environment.

Our relevant policies are as follows:

Quality Policy Statement

At Freightworks, we endeavour to excel in providing professional and value added services to meet customer requirements. Our services will be continuously monitored and improved by experienced staff who are appreciative of the importance for quality delivery service.

Click here for the Quality Policy Statement

Health Safety & Environment Statement

In conduct of our business we will work towards adhering to the Health, Safety and Environmental requirements emanating from local & international regulatory bodies. This will be achieved through continual education and training of our staff, customers, suppliers and industry with constant emphasis on improvement.

Click here for the HSE Statement